jom66's Commitment to Responsible Gaming

Six core pillars that shape our approach to ensuring a safe and responsible gaming experience.

Deposit & Wagering Limit

Set daily, weekly, or monthly limits on your deposits and total wagering amount directly through your jom66 account settings. You have full control — adjust or modify them whenever you need.

Play Time Limit Reminder

Jom66 provides a session time reminder so you are always aware of how long your gaming session has been running. When the time limit is reached, the system will notify you automatically — unobtrusive, but enough to keep you informed.

Break & Temporary Pause

Need a break? Use jom66's temporary pause feature to suspend access to your account for 24 hours, 7 days, or 30 days. No questions, no formalities — choose the duration and the system will handle the rest.

Self-Exclusion

If you feel you need to step away from gaming for an extended period, jom66 offers self-exclusion options for 6 months, 1 year, or permanently. During this period, your account will be completely inaccessible.

Activity History Review

Review your complete record of deposits, wagering, and gaming activity at any time through the jom66 account dashboard. Full transparency so you always know where every ringgit you invest in entertainment goes.

Dedicated 24/7 Support

The jom66 support team is available to assist you at any time — whether for technical queries, account concerns, or simply needing someone to talk to about healthier gaming choices.

Important Notice – Gaming Is Not a Financial Solution

Online gaming is entertainment only. jom66 does not encourage you to rely on gaming as a primary source of income or as a way to resolve financial problems. If you find yourself playing to chase losses or to escape financial pressure, please contact our support team or seek professional help immediately. We take every concern raised seriously.

Contents

1. What Is Responsible Gaming?

Responsible gaming means enjoying online gaming as a form of entertainment — with full awareness of the risks, personal limits, and how to maintain balance in daily life. It's not about stopping you from playing, but about ensuring you play in a way that does not affect your finances, personal relationships, or mental health.

At jom66, this is more than just a slogan. It is built into how we design our platform, set our policies, and interact with every member. We believe every player deserves an enjoyable gaming experience without worrying about unintended consequences.

Core Principles of Responsible Gaming

  • Play within your financial means — only use money you can afford to lose.
  • Set time and spending limits before starting a gaming session.
  • Never try to "chase losses" — game outcomes are random and cannot be predicted.
  • Take regular breaks and avoid playing when you are under stress or going through difficulties.
  • Treat wins as a bonus, not a guarantee or a fixed target.
  • Ensure gaming does not interfere with your daily responsibilities, work, or family.

The best way to enjoy jom66 is to set realistic expectations, accept any outcome with a calm mindset, and always put your own well-being above everything else.

2. Warning Signs to Watch Out For

Sometimes, gaming habits can develop into something more serious without us realising it. jom66 encourages every member to recognise the early signs of problem gambling so that the right action can be taken before the situation becomes harder to manage.

Warning Signs to Watch Out For

  • You feel the need to play with increasingly larger amounts of money to get the same level of satisfaction.
  • You often think about gaming even while doing other activities.
  • You try to hide your gaming habits from family members or friends.
  • You play to release stress, anxiety, or unpleasant feelings from daily life.
  • You frequently try to "chase losses" after losing and find it hard to stop even after significant losses.
  • Gaming has begun to affect your personal relationships, work performance, or financial responsibilities.
  • You have borrowed money or sold belongings for gaming purposes.
  • You feel restless, irritable, or uncomfortable when trying to cut back or stop playing.

If you recognise two or more of the signs above in yourself, don't feel ashamed or worried. Contact jom66 support or seek professional help — that's a sign of strength, not weakness.

3. Control Tools Provided by jom66

Jom66 provides a complete set of control tools accessible directly through your account. All tools are designed to give you full control over your gaming experience — no need to contact support or wait for approval.

💰

Deposit Limit

Set daily, weekly, or monthly deposit limits. Reductions take effect immediately; increases require a 24-hour waiting period.

🎯

Loss Limit

Set a maximum loss limit within a defined period. Once the limit is reached, the jom66 system will automatically block further wagering until the limit period resets.

⏱️

Session Time Limit

Set the duration of each gaming session. When the time limit is reached, the system will notify you and you can choose to continue or log out.

🔕

Cool-Off

Choose to pause your account for 1 day to 6 weeks. During this period, you will not be able to log in or make any new deposits.

🚪

Self-Exclusion

Option to close your account for 6 months, 1 year, 3 years, or permanently. All balances will be processed and returned in accordance with standard procedures.

📊

Activity Report

View a complete summary of your gaming activity, deposits, and withdrawals over your chosen period — daily, weekly, or monthly — directly from your account dashboard.

How to Activate Control Tools

  1. Log in to your jom66 accountClick the profile icon in the top-right corner of the jom66 website or mobile app.
  2. Go to "Account Settings"Select the "Responsible Gaming" or "Account Controls" menu from the settings list.
  3. Choose the appropriate toolSelect the type of limit or control tool you wish to activate and enter the designated value.
  4. Confirm your selectionReview your selected settings and confirm. Limits that reduce activity take effect immediately.
  5. Save and monitorYour settings have been saved and can be reviewed at any time from the same page.

4. Self-Assessment – Are You Playing Responsibly?

Use the questions below as a personal guide to assess your gaming habits. Answer honestly — this is not an official test, but a personal reflection that can help you make better decisions.

1
Have you ever played beyond the time or money limits you originally set for yourself?
2
Have you ever borrowed money or used emergency savings for gaming purposes?
3
Have people around you ever expressed concern about your gaming habits?
4
Do you feel stressed, guilty, or ashamed after a gaming session?
5
Have you ever neglected work, family, or health responsibilities due to gaming?
6
Do you find it hard to stop playing even when you intended to?
7
Do you play mainly to escape problems or uncomfortable feelings?
8
Is gaming starting to occupy more of your thoughts compared to other things in your life?

If your answer is "no" to all of the questions above — congratulations, you are playing in a healthy and responsible manner. Keep up these good habits. If one or more answers are "yes", consider using the control tools provided by jom66 or speak with our support team.

5. Child Protection & Young User Safety

Jom66 is a platform restricted to users aged 18 years and above only. We take this responsibility very seriously and have multiple layers of protection in place to ensure no underage individuals can access our platform.

Jom66 Child Protection Measures

  • A strict age verification process during new account registration using valid identification documents.
  • An advanced KYC check is required before any fund withdrawal is processed.
  • Any account suspected of belonging to an underage individual will be suspended immediately pending the completion of an investigation.
  • The jom66 monitoring team remains vigilant at all times for any suspicious activity linked to underage users.

Advice for Parents & Guardians

If you have children at home, here are some steps you can take to ensure they do not access online gaming platforms:

  • Ensure your device is protected with a strong password and is not shared with your children.
  • Use parental control software available on your devices and internet router.
  • Keep your login details secure and never leave a gaming session open and unattended.
  • Have open conversations with your children about the risks of gambling and the importance of age restrictions.

If you suspect your child has registered or accessed the jom66 platform, please contact our support team immediately. We will investigate and take appropriate action without delay.

6. Help Resources & Professional Support

Jom66 recognises that outside support is sometimes needed. If you or someone you know requires deeper support for a gambling problem, here are some resources you can reach out to in Malaysia:

Talian Kasih (15999)

A 24-hour social welfare hotline operated by the Malaysian Ministry of Women, Family and Community Development. Provides counselling, referrals, and emotional support.

Department of Social Welfare (JKM)

JKM provides counselling and rehabilitation services for individuals facing addiction issues, including gambling addiction, through welfare centres across Malaysia.

Gamblers Anonymous Malaysia

A peer support group for individuals struggling with problem gambling. A proven 12-step programme with meetings held regularly at various locations.

Hospital Bahagia Ulu Kinta

A leading psychiatric hospital in Malaysia offering clinical treatment for various addictions, including gambling. Referrals can be made through a family doctor or nearby health clinic.

The jom66 support team can also help you find referrals to appropriate assistance services. Contact us via 24/7 Live Chat or email [email protected] and we will assist you promptly and in full confidence.

7. Frequently Asked Questions – Responsible Gaming

Here are answers to frequently asked questions about jom66's responsible gaming policies and tools.

Log in to your jom66 account, go to "Account Settings" and select the "Responsible Gaming" section. There you will find options to set daily, weekly, and monthly deposit limits. Enter your desired amount and confirm. Limits that reduce your deposit amount take effect immediately, while requests to increase limits require a 24-hour waiting period as an added security measure.

A Cool-Off is a short-term option — from 24 hours up to 6 weeks — during which your account is temporarily inaccessible. It is suitable if you simply need a brief break. Self-Exclusion, on the other hand, is a long-term commitment — a minimum of 6 months up to permanent — where your account will be fully closed. During the Self-Exclusion period, you cannot open a new account at jom66 and all balances will be processed for refund.

Limits that reduce activity — such as lowering your deposit limit or activating a Cool-Off — cannot be reversed immediately. This is an intentional safety feature. For Self-Exclusion, no cancellation is permitted during the active period. Once the period ends, you must contact jom66 support directly to restore access, and an additional 7-day waiting period applies before the account is reactivated as a precautionary measure.

Yes, absolutely. All information you share with the jom66 team regarding responsible gaming — including limit requests, self-exclusions, or any discussions with our support team — is kept strictly confidential and protected under our Privacy Policy, which complies with Malaysia's PDPA. Your personal information will never be shared with third parties without your consent.

If you're worried about someone close to you, the best approach is to listen with empathy and without judgment. Encourage them to seek professional counselling or contact Talian Kasih 15999. You can also reach out to jom66 support for guidance on how to help your loved one. Remember, you don't have to face this alone.

Ready to Play Smart?

Create your jom66 account today and enjoy a fun, safe, and responsible gaming experience. Full control is in your hands.

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jom66's Promise to Every Member

Full Transparency
All our terms, limits, and policies are stated clearly with no confusing fine print.
Unconditional Support
Our team is ready to help you use our control tools or access external assistance without any judgement.
Continuous Improvement
We continuously review and improve our responsible gaming tools based on member feedback and industry best practices.