Last Updated: 1 January 2026 | This Privacy Policy supersedes all previous versions. Check this page periodically for the latest information on how jom66 manages your data.
Six core principles that shape how jom66 manages and protects member personal data.
256-Bit SSL Encryption
All data transmitted between your device and JOM66's servers is protected by 256-bit SSL encryption — the same security technology used by leading banks in Malaysia to ensure your information cannot be intercepted by third parties.
No Data Sales
JOM66 has never and will never sell, rent, or distribute members' personal data to third parties for marketing purposes. Your information is used solely for the purposes clearly stated in this Privacy Policy.
Full Data Access Rights
You have the right to review, correct, or request deletion of your personal data held by jom66 at any time. Requests can be submitted through our customer support channels, available 24 hours a day.
Secure Data Storage
Jom66 member personal data is stored on servers protected by enterprise-grade firewalls, intrusion detection systems, and strict access controls. Only authorised personnel may access sensitive member data.
Malaysia PDPA Compliance
All of JOM66's data management practices comply with the Malaysian Personal Data Protection Act 2010 (PDPA). We continually update our internal procedures in line with the latest developments in data protection legislation.
Immediate Change Notice
Should any material changes be made to this Privacy Policy, JOM66 will notify members via a notice on the website or by email before the changes take effect, allowing you sufficient time to review the new terms.
1. Information We Collect
JOM66 collects your personal information through several means, depending on how you interact with our platform. The following are the categories of information we collect:
1.1 Information You Provide Directly
When registering a JOM66 account, you are required to provide basic personal information such as your full name (as shown on your identification document), active mobile number, email address, date of birth, and bank account or digital wallet details for deposit and withdrawal purposes. This information is necessary to verify your identity and ensure the security of your financial transactions.
1.2 Automatically Collected Information
When you browse or use the jom66 platform, we automatically collect certain technical information to ensure a smooth and secure user experience. This includes:
- IP address and device information (device type, operating system, browser version)
- Access log data including dates, times, and pages visited
- Country- or city-level geolocation information (not precise GPS coordinates)
- Game session data including wagers, outcomes, and session duration
- Cookie and device identifier information for security and personalisation purposes
1.3 Information from the KYC Process
As part of the identity verification (KYC) process, we may request a copy of identification documents such as your MyKad, passport, or valid travel document. Bank statements or proof of address may also be required in certain circumstances, particularly for withdrawals involving larger amounts.
We only collect information that is strictly necessary for the stated purposes. JOM66 does not collect sensitive information such as credit card details directly — all transactions are processed through registered, secure third-party payment gateways.
2. How We Use Your Data
The information we collect is used for the following purposes, all aimed at providing you with a better, safer, and more personalised experience on the JOM66 platform:
| Purpose of Use | Types of Data Used | Legal Basis |
|---|---|---|
| Account Management & Verification | Name, email, phone number, KYC | Contractual compliance |
| Deposit & Withdrawal Processing | Bank account details, KYC | Contractual compliance |
| Security & Fraud Prevention | IP, device, activity logs | Legitimate interest |
| Customer Support | Name, email, interaction records | Contractual compliance |
| Marketing Communications (opt-in) | Email, phone number | Consent |
| Legal Compliance & Reporting | All relevant data | Legal obligation |
JOM66 will not use your data for any purpose other than those stated above without first obtaining your consent. You may withdraw consent for marketing communications at any time through your account settings.
3. Information Sharing
JOM66 does not sell, rent, or disclose your personal data to third parties for profit. However, there are limited situations where we may need to share your information:
3.1 Trusted Service Providers
We share necessary data with third-party service providers that assist us in operating the JOM66 platform, including payment gateway providers, identity verification service providers, cloud computing infrastructure providers, and customer support service providers. All such partners are bound by strict confidentiality agreements and are only permitted to use your data for the specified purposes.
3.2 Legal Requirements
JOM66 may be required to disclose member information to the relevant authorities where mandated by applicable Malaysian law, court order, or in the course of an official investigation into financial criminal activity. In such situations, we will notify you as soon as reasonably possible unless prohibited from doing so by law.
All third-party service providers we engage are subject to rigorous security assessments and are required to comply with data protection standards that meet or exceed those of JOM66.
4. Data Security
JOM66 continuously invests in the latest security infrastructure to ensure your personal data is always protected to the highest standard. The security measures we employ include:
- 256-bit SSL encryption for all data transmission between browser and server
- Password storage using high-grade bcrypt hashing — original passwords are never stored in any of our systems
- Two-factor authentication (2FA) is available to all members for additional account protection
- 24/7 activity log monitoring to detect and respond to any suspicious access attempts
- Enterprise-grade firewall and intrusion detection system (IDS) kept continuously up to date
- Security testing and audits by independent third parties are conducted on a regular annual basis
- Internal access to sensitive member data is restricted to authorised personnel only, based on the principle of least privilege.
While we employ comprehensive security measures, no system can be guaranteed 100% secure. We therefore encourage you to also take precautions on your end, such as using a strong password and never sharing your login credentials with anyone.
5. Cookies & Tracking Technologies
JOM66 uses cookies and similar tracking technologies to enhance user experience, maintain login session security, and understand how members interact with our platform.
5.1 Types of Cookies We Use
- Essential Cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled.
- Performance Cookies: Helps us understand which pages are visited most frequently and how users navigate the platform for improvement purposes.
- Functional Cookies: Saves your preferences such as language and display settings to deliver a more personalised experience.
- Marketing Cookies: Used only with your consent to display relevant promotional content.
5.2 Managing Cookies
You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect your ability to log in or use certain features on the jom66 platform.
JOM66 does not use third-party cookies for targeted advertising without your explicit consent. You may withdraw your marketing consent at any time through your account settings.
6. Your Rights Regarding Personal Data
As a JOM66 member and Malaysian citizen or resident, you have certain rights regarding your personal data under the Personal Data Protection Act 2010 (PDPA). JOM66 respects and facilitates the exercise of these rights:
Right of Access
You have the right to request a copy of the personal data we hold about you at any time.
Right to Rectification
You have the right to request correction of any inaccurate or incomplete personal data.
Right to Erasure
You may request deletion of your personal data, subject to legal compliance requirements.
Right to Object
You have the right to object to the processing of your data for direct marketing purposes at any time.
Right to Data Portability
You have the right to receive your personal data in a machine-readable format for transfer.
Right to Restriction
You may request that we restrict the processing of your data under certain circumstances.
To exercise any of the above rights, please contact the jom66 support team. We will process your request within 14 business days. Some requests may require additional identity verification before they can be processed.
7. Data Retention Period
JOM66 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by applicable Malaysian law.
- Active account data is retained for the duration of your membership with jom66.
- After account closure, basic account information and transaction records are retained for 7 years to meet financial reporting and legal compliance requirements.
- Customer support communication logs are retained for 3 years from the date of last interaction.
- Technical and security log data is retained for 12 months for security incident investigation purposes.
- KYC documents are retained for the period required by applicable compliance regulations, typically 5 to 7 years.
Once the retention period expires, your data will be securely deleted or fully anonymised from our systems.
8. Children's Data
The JOM66 platform is exclusively for users aged 18 years and above. We do not intentionally collect, process, or store any personal data from individuals under the age of 18.
Should we find that personal data belonging to an individual under 18 years of age has been collected inadvertently, we will take immediate action to delete that data and close the relevant account. Parents or guardians who suspect their child has registered on JOM66 are encouraged to contact our customer support immediately.
JOM66 carries out an age verification process during registration and as part of the KYC process to ensure our platform is only accessed by eligible individuals.
9. Changes to This Privacy Policy
JOM66 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or new platform features. Any material changes will be communicated to you via a prominent notice on the JOM66 website or by email to the address registered in your account.
We recommend that you review this Privacy Policy page periodically. The "Last Updated" date at the top of this page will always reflect the latest version in effect. Your continued use of the JOM66 platform after any changes are posted will be considered your acceptance of the updated policy.
10. Contact Us Regarding Privacy
If you have any questions, concerns, or complaints regarding how JOM66 handles your personal data, our data protection team is ready to assist you. You may reach us through several available channels:
- Live Customer Support: Available 24 hours a day, 7 days a week via Live Chat on the jom66 platform.
- Email: [email protected] (response within 1–2 business days)
- Page FAQ contains answers to frequently asked questions about privacy and data security.
We also encourage you to read Terms and Conditions as well as the Responsible Gaming for a more complete understanding of how we manage the jom66 platform transparently and responsibly.
Unresolved data protection complaints that cannot be addressed through our support channels may be referred to the relevant Malaysian Personal Data Protection Department (PDPD).
Join the jom66 Community With Confidence
Your personal data is fully protected. Register your account today and enjoy a safe, seamless, and rewarding gaming experience alongside more than 500,000 Malaysian members who already trust jom66.